Miel House LLC and/or its subsidiaries (“Miel Stores”) provide you with e-commerce services and other products and services when you visit or shop on Miel Stores (www.mielstores.com), use Miel Stores’ products or services, use Miel Stores mobile applications, or use software provided by Miel Stores in connection with any of the above.
Electronic Communications
By using Miel Stores’ Services or sending us emails, you are communicating with us electronically. We will communicate with you electronically in various ways, such as by email, SMS, WhatsApp, push notifications on the app, or by posting messages on the Website or via other Miel Stores Services.
Recommendations and Personalization
As part of the Miel Stores Services, we will recommend features, products, and services that may interest you, identify your preferences, and personalize your experience.
Intellectual Property Rights
All content included or made available through Miel Stores Services is the property of Miel House FZ LLC or its content suppliers and is protected by copyright and database rights laws.
Your Account
You may need your own Miel Stores account to use certain Miel Stores Services. You are responsible for maintaining the confidentiality of your account and password.
Reviews and Comments
You may post reviews and comments, provided that the content is not illegal, obscene, abusive, threatening, defamatory, or otherwise harmful to third parties.
Terms of Sale
- Shipping: Miel Stores currently ships products to Cameroon, with plans to expand across Africa in the future.
- Payment Methods: We accept Orange Money, Mobile Money, PayPal, and Visa cards.
- Delivery Time: For Cameroon, delivery takes 5 to 10 business days.
- Products: We offer a wide range of products, including perfumes, clothing, electronics, cameras, and more.
- Returns and Refunds: Only products not ordered by you and delivered in error are eligible for return within 5 days. Refunds are processed within 5 days after product verification.
Pricing and Availability
All prices include applicable VAT. We strive to maintain accurate availability information but cannot guarantee the availability of all products at all times.
Product Information
Miel Stores is not the manufacturer of all products sold on the Website. We recommend always carefully reading the labels, warnings, and instructions provided with the product before use.
Customs
For deliveries outside Cameroon, you may be subject to customs duties and import taxes. These additional charges are your responsibility.
Our Liability
Miel Stores will not be responsible for losses not caused by our negligence, nor for any business losses or indirect or consequential losses that were not foreseeable.
Governing Law
These conditions are governed by the laws of the UAE. Any dispute will be subject to the exclusive jurisdiction of the UAE courts.
Changes to Terms
We reserve the right to make changes to these terms at any time. Changes will apply to orders placed after the date of modification.
Minors
We do not sell products intended for purchase by children. If you are under 18, you may use Miel Stores only with the involvement of a parent or guardian.
Contact Information
Miel House FZ LLC, Sharjah, UAE
https://www.mielhouse.net